Return & Exchange Policy
Taking too long? Close loading screen.

Return & Exchange Policy

Last updated February 29, 2020

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or exchange. Please see below for more information on our return policy.
RETURNS
All returns must be postmarked within Thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
RETURN PROCESS
To return an item, please email customer service at clientservices@lidiatalavera.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and the return form provided, and mail your return to the following address:
Lidia Talavera Inc.
Attn: Returns & Exchanges
RMA #
13089 Peyton Drive C615
Chino Hills, CA 91709
United States
You may also use the prepaid shipping label enclosed with your package. Return shipping charges will be paid or reimbursed by us.
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least seven (7) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
EXCEPTIONS  
For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.
PLEASE NOTE
– A 20% restocking fee will be charged for all returns
– Sale items are FINAL SALE and cannot be returned
QUESTIONS
If you have any questions concerning our return policy, please contact us at:
1 (833) 203-5088
clientservices@lidiatalavera.com

X